Privacy Policy

Effective Date: June 25, 2025

OVERVIEW

Bryant’s Woodwork, operating online as Custom Catering Carts, respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

This policy applies to customcateringcarts.com, bryantswoodwork.com, and communications or transactions involving Bryant’s Woodwork or Custom Catering Carts.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide when you:

• Place an order

• Request an invoice or quote

• Submit a contact or custom-design form

• Subscribe to emails or text messages

• Contact us by email, telephone, text message, or social media

• Request customer service, warranty assistance, or report shipping damage

This information may include:

• Your name

• Billing and shipping addresses

• Email address

• Telephone number

• Order and payment status

• Products purchased or requested

• Customization details

• Business name and logo files

• Photographs submitted for custom work or damage claims

• Messages and other communications with us

PAYMENT INFORMATION

Payments may be processed through Wix, Shopify, PayPal, credit card processors, or other authorized payment providers.

Bryant’s Woodwork does not directly store complete credit or debit card numbers. Payment providers process and protect payment information according to their own privacy and security policies.

We may receive limited transaction information, such as the amount paid, payment status, transaction date, payment method, and billing contact information.

AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, Wix, Shopify, and other service providers may automatically collect certain technical information, including:

• Internet Protocol address

• Browser and device type

• General geographic location

• Pages viewed

• Links selected

• Date and time of visits

• Referring website or source

• Website activity and shopping-session information

This information helps operate the website, understand visitor activity, improve performance, prevent fraud, and maintain security.

HOW WE USE INFORMATION

We may use personal information to:

• Process and fulfill orders

• Prepare and send quotes or invoices

• Communicate about an order or custom request

• Produce and customize products

• Arrange shipping and delivery

• Provide tracking information

• Respond to questions and customer-service requests

• Process returns, replacements, warranty claims, or refunds

• Investigate missing or damaged shipments

• Send requested marketing emails or text messages

• Improve our products, website, and customer experience

• Maintain business and tax records

• Prevent fraud and protect our legal rights

• Comply with applicable laws and payment-provider requirements

HOW INFORMATION MAY BE SHARED

Bryant’s Woodwork does not sell customers’ personal information for money.

We may share information only when reasonably necessary to operate our business, fulfill an order, provide a requested service, or comply with the law.

Information may be shared with:

• Wix and Shopify, which provide website, store, hosting, and business-management services

• Banks, payment processors, and invoicing providers

• Shipping carriers and delivery providers

• Email and text-messaging service providers

• Website analytics, security, and fraud-prevention providers

• Contractors or service providers assisting with an authorized order or repair

• Accountants, attorneys, insurers, or government authorities when reasonably necessary

These providers may access only the information necessary to perform their services and are subject to their own privacy obligations and policies.

SHIPPING AND DELIVERY

We provide shipping carriers with the customer’s name, delivery address, telephone number, email address, and other information reasonably required to deliver and track an order.

Shipping carriers process this information according to their own privacy policies.

EMAIL AND TEXT COMMUNICATIONS

Customers may receive transactional communications concerning quotes, invoices, orders, production, shipping, delivery, returns, or customer-service matters.

Marketing emails are sent only as permitted by law. You may unsubscribe by selecting the unsubscribe link included in a marketing email.

If you consent to receive promotional text messages, you may withdraw consent by replying STOP.

Consent to receive marketing emails or text messages is not a condition of purchase.

Mobile telephone information and text-message consent records will not be sold or shared with third parties for their own marketing or promotional purposes.

COOKIES AND SIMILAR TECHNOLOGIES

Our websites may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember visitor preferences

• Operate shopping-cart and checkout features

• Measure website traffic and performance

• Improve security and prevent fraud

• Understand how visitors use the website

Some cookies are necessary for the website to operate. Other cookies may be controlled through the website’s cookie banner or your browser settings.

Disabling certain cookies may prevent some website features from working properly.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain warranty and transaction records, meet tax and accounting requirements, resolve disputes, and comply with applicable law.

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no internet transmission, electronic storage system, or online platform can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw marketing consent

• Ask questions about how your information is used

Some information may need to be retained for legal, tax, accounting, warranty, fraud-prevention, or transaction-record purposes.

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing the request.

CHILDREN’S PRIVACY

Our products and services are intended for adults and business customers.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

THIRD-PARTY LINKS

Our website may contain links to shipping carriers, payment providers, branding partners, social media platforms, or other third-party websites.

Bryant’s Woodwork is not responsible for the privacy practices, security, or content of third-party websites. Customers should review the privacy policy of each website they visit.

CHANGES TO THIS POLICY

Bryant’s Woodwork may update this Privacy Policy periodically to reflect changes in our website, business operations, technology, or legal obligations.

The revised policy will be posted with an updated effective date. Changes apply from the stated effective date and will not be applied retroactively unless required by law.

CONTACT INFORMATION

For questions or requests concerning this Privacy Policy, contact:

Bryant’s Woodwork
Custom Catering Carts

Website: customcateringcarts.com

Email: support@bryantswoodwork.com

Phone or Text: 601-517-2526